Terms and conditions

Last updated: 8 November 2026

1. Scope

These terms apply to the use of the Shewiun website and platform provided by [Provider name: set CFA_LEGAL_NAME] ("we", "Shewiun"). By creating an account or using the platform you accept them. If you use Shewiun for an organisation, you confirm that you may act for it.

2. The service

Shewiun is a web workspace for managing AI agents: permissions, memory, approvals, audit log and related tools. Features and limits depend on your plan. We may improve or change the service and will tell you about material changes in advance.

3. Accounts and security

You must give correct details and keep your credentials safe. You are responsible for activity under your account and for the roles you give to members. Tell us promptly if you suspect misuse.

4. Acceptable use

• No unlawful content or activity, and no attempts to break into other workspaces or our systems.
• No load that endangers the service. Rate limits apply.
• You remain responsible for what your agents do with the tools and apps you connect.

5. Plans, prices and payment

Prices are shown in euros for each plan. Paid plans renew monthly and are billed through Stripe. You can cancel in the app; the plan then runs until the end of the paid period. Limits per plan are shown in the app and may be adjusted for new billing periods with notice. Where applicable, statutory VAT is added.

6. Your content and data

You keep all rights to the content you put into the workspace. You allow us to process it to provide the service. You can export your organisation data and delete your organisation at any time. Our privacy policy explains how we handle personal data.

7. AI output and demo mode

Agent output can be wrong, incomplete or manipulated. Check it before you rely on it, especially for financial, legal or security decisions. Without a model key the platform shows scripted demo statements that are labelled as such and are not analysis.

8. Availability

We aim for high availability but do not promise uninterrupted operation. Planned maintenance is announced where possible.

9. Liability

We are liable without limit for intent, gross negligence, injury to life, body or health and where the law requires. For slight negligence we are liable only for breach of essential contractual obligations and limited to the typical, foreseeable damage. Liability under mandatory statutory provisions remains unaffected.

10. Term and termination

You can stop using the service at any time. We may suspend or end accounts that seriously violate these terms, after a warning where reasonable. Rights that arose before termination remain.

11. Changes to these terms

We may update these terms for good reasons, such as new features or legal changes. We will notify you before material changes take effect, and you may cancel before then.

12. Governing law

The law of Germany applies, excluding conflict-of-law rules. Mandatory consumer protection rules of your country of residence remain unaffected.

13. Contact

[Provider name: set CFA_LEGAL_NAME], [Street: set CFA_LEGAL_ADDRESS], [Postal code and city: set CFA_LEGAL_CITY]. E-mail: [E-mail: set CFA_CONTACT_EMAIL].